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Terms & Conditions

Updated on 19th, May, 2026

Throughout the site, the terms "we", "us" and "our" refer to CozyLil, officially operated by Suzhou Aobani Trade Co., Ltd. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. Our store is hosted on an independent e-commerce platform that allows us to sell our original products to you.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. Products & Pricing

We have made every effort to display the colors and images of our products (rugs, bedding, etc.) as accurately as possible. However, we cannot guarantee that your monitor's display will be accurate.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

3. Billing & Accuracy

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Your submission of personal information through the store is governed by our Privacy Policy.

4. Returns & Refunds

Your purchase is also governed by our Return & Refund Policy. Please review it carefully to understand the procedures for shipping returns to our designated fulfillment centers.

5. Intellectual Property

All content on this site, including text, original illustrations, logos, and images, is the property of CozyLil and is protected by international copyright and trademark laws. Unauthorized use of our 2022-2026 design library is strictly prohibited.

6. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the People's Republic of China (specifically the jurisdiction of Suzhou, Jiangsu), without regard to conflict of law principles.

7. Limitation of Liability

CozyLil does not guarantee that your use of our service will be uninterrupted or error-free. In no case shall CozyLil, our directors, or employees be liable for any injury, loss, or claim arising from your use of the service.

8. Contact Information

Questions about the Terms of Service should be directed to us at:

CozyLil Support Team
Email: SUPPORT@COZYLIL.COM
Phone: +86 13382511334
Address: Room 305-2, 3rd Floor, Wealth Building, No. 333 Zongguantang Road, Gusu District, Suzhou, Jiangsu 215000, China